top of page

Terms & Conditions


 

This Agreement is entered by and between:  Aleks Dimitrova (hereafter Coach) as incorporated under the name of ACETRIBE and the client (hereafter Client) as registered through this online application whereby Coach agrees to provide Coaching Services. The duration and subject are determined outside the scope of this document.

 

 

Roles in the Coaching Relationship:

 

 

In order to clarify roles in the coaching relationship it is often necessary to distinguish between the client and the sponsor. In most cases, the client and sponsor are the same person and are therefore jointly referred to as the client. For purposes of identification, however, we these roles as follows:

 

 

Client:

The “Client/Coachee” is the person(s) being coached.

 

 

Sponsor:

The “sponsor” is the entity (including its representatives) paying for and/or arranging for coaching services to be provided. In all cases, coaching engagement agreements should clearly establish the rights, roles and responsibilities for both the client and sponsor if the client and sponsor are different people.

 

 

Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals. 

 

 

Coach-Client Relationship

 

1. Coach-Client Relationship
A.           Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. 

 

 

B.           Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

 

 

C.           Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time but will always provide an explanation. Cancelation or termination will be further subject to the other provisions found in this document.

 

 

D.           Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 

 

 

E.           Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association. It is the Client’s exclusive responsibility to seek independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. 

 

 

F.            The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. 

 

 

2. Services
The parties agree to engage in a Coaching Program through hybride coaching. Hybride coaching will consist of an online program in which the client will participate and an agreed-upon number of in-person or remote sessions. Coach will be available to Client between scheduled meetings solely through the communication-means available in the online coaching environment as defined by the Coach. Coach may also be available for additional time, per Client’s request on a prorated basis rate of (for example, reviewing documents, reading or writing reports, engaging in other Client related services outside of coaching hours). 

 

 

3. Schedule and Fees
This coaching agreement is valid for the entire duration of the Client-Coach relationship. The duration, fees and content are separately agreed upon between the Client and Coach.

 

 

The refund policy in effect for the term of this Agreement is as follows:

 

A Client has the right to request an 80% refund if he or she can demonstrate to have actively participated in the program and has fully committed him or herself during the program but in spite of his or her efforts feels that program did not deliver. Before a refund will be issued the Client agrees to give the Coach the opportunity to help correct the situation and deliver the value the Client expects. 

 

 

4. Procedure
The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. The Coach will initiate all scheduled calls and will call the Client through the method of communication agree upon. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time

 

5. Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. 

 

Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner. 

 

 

6. Release of Information (Optional, based upon specific situation)
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes. 

 

 

7. Cancellation Policy
Client agrees that it is the Client's responsibility to notify the Coach 8 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.

 

 

 8. Termination
Either the Client or the Coach may terminate this Agreement at any time with 4 weeks written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship. Any remaining coachingsessions are not transferable unless otherwise indaicatged by the Coach.

 

 

9. Limited Liability
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. 

 

 

10. Entire Agreement
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client. 

 

 

11. Dispute Resolution
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for 30 days after notice is given. 

 

 

12. Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited. 

 

 

13. Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. 

 

 

14. Applicable Law
This Agreement shall be governed and construed in accordance with the laws of The Netherlands, without giving effect to any conflicts of laws provisions. 

 

 

15. Binding Effect
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns. 

 

 

 

Coach-Sponsor Relationship
 

1. Agreement
Whenever it is the case that the Sponsor is different than the Client these governing principles are leading.

 

 

The Coach agrees not to disclose any information pertaining to the Client without the Client’s consent

 

 

Possible terms or conditions set by the Sponsor are made clear prior to the commencement of the program and are fully disclosed to both the Client and the Coach. If needed, these conditions are agreed upon in a separate agreement.

 

The Coach will always act in the best interest of the Client and for all terms and purposes will regard the Client as the primary initiator of the coaching program. The Sponsor will have no influence of the content of the program unless otherwise agreed upon in a separate agreement.

 

 

The objectives of the coaching program or services are agreed upon between the Client, Sponsor and Coach prior to commencing the program and agreed upon in a separate agreement.

 

 

Acknowledgment of terms and conditions
Please make sure you have read and digitally signed this document. If you are coached through my online coaching program you have automatically done this before commencing. I recommend you retain one copy for your records.

 

 

I hereby acknowledging that I have read and agree to the abovementioned terms and conditions on 

 

 

Notice and Disclaimer:

 

The above form is been created based on a sample agreement by ICF and further amended to suit the specific services provided by ACETRIBE. As of the time of this written Aleks Dimitrova is not part of the ICF but is adhering to their guidelines.
 

bottom of page